Terms of Use

Article 1General Provisions

1. These Terms of Use (the “Terms”) set forth the conditions governing the use of TypeCompass, a human insight and recognition system (the “Service”) provided by DAISEN (the “Operator”).
2. All persons using the Service (each, a “User”) shall review and agree to these Terms before using the Service.
3. Any usage instructions, operating guides, guidelines, or other provisions separately established by the Operator on or in connection with the Service shall form part of these Terms. In the event of any conflict between these Terms and any separate provision, the separate provision shall prevail unless otherwise specified.
4. Where the Service is used through a corporation, organization, or other entity, the entity’s administrators and Users shall comply with these Terms within the scope of their respective authority and responsibilities.

Article 2Purpose and Positioning of the Service

1. The Service is intended to support mutual understanding between individuals and organizations, communication, management, talent development, team building, and related activities by providing insights into cognitive tendencies, information-processing preferences, decision-making tendencies, behavioral characteristics, psychological conditions, and other related information.
2. The Service is not intended to classify individuals into fixed attributes or categories for their own sake. Types, classifications, scores, comments, feedback, and other results provided by the Service are intended as reference information to help Users deepen their understanding of themselves and others and improve dialogue and behavior.
3. Human cognition and behavior may vary depending on roles, experience, environment, circumstances, condition, relationships with others, and other factors. Users shall not make definitive judgments about a person’s abilities, personality, aptitude, future behavior, or other characteristics solely on the basis of the Service’s results.
4. The Service does not replace medical diagnosis, psychotherapy, psychiatric assessment, legal judgment, or other professional judgment. Nor does the Operator guarantee any particular result, behavioral change, improvement in business performance, or other outcome.

Article 3Definitions

The following terms shall have the meanings set forth below in these Terms:

1. “User” means any individual who uses the Service.
2. “Organizational User” means a person who uses the Service within a company, organization, office, or other entity for business operations, talent development, organizational development, or similar purposes.
3. “Administrator” means a person authorized to manage accounts, access permissions, subjects, data, and other aspects of the usage environment for organizational use.
4. “Subject” means the individual whose responses, analyses, feedback, or other information are the subject of the Service.
5. “Registration Information” means information registered, entered, or provided by a User in connection with use of the Service.
6. “Usage Data” means Registration Information, responses, assessment or analysis results, usage history, progress information, and other information handled in connection with use of the Service.
7. “Content” means all information and deliverables provided through the Service, including questions, text, charts, images, designs, type descriptions, analysis results, feedback, learning materials, and programs.

Article 4Conditions of Use and Account Management

1. Users shall use the Service with accurate and up-to-date information.
2. Where account registration is required, Users shall manage their account information and authentication credentials at their own responsibility.
3. Users shall not transfer, lend, share, or otherwise permit third parties to use their accounts, except where authorized by the Operator.
4. Users shall promptly notify the Operator or the relevant organizational Administrator if they become aware of unauthorized account use, disclosure of authentication credentials, or any other security issue.
5. If Registration Information is false, incomplete, or suspected of being associated with unauthorized use, the Operator may verify the information, restrict use, or take other necessary measures.
6. Minors shall obtain consent from a parent, guardian, or other person as required by applicable law before using the Service.

Article 5Responses and Provision of Information

1. When responding to questions, checklists, profile forms, or other requests for information, Users shall understand the purpose and instructions of the relevant feature and respond based on their own judgment and willingness.
2. When entering or providing information concerning another person, Users shall ensure that they have lawful authority and any necessary consent, and shall respect that person’s privacy and rights.
3. Where an Organizational User requests employees or other Subjects to use the Service, the Organizational User shall appropriately explain the purpose of use, handling of responses, persons who may view the results, scope of use, and other necessary matters to the Subjects.
4. Where the Service provides specific instructions regarding whether responses are voluntary, the purposes for which responses may be used, or the scope of sharing results, Users and Administrators shall comply with those instructions.

Article 6Handling of Assessment and Analysis Results

1. Types, scores, analysis results, comments, feedback, and other outputs displayed by the Service are reference information based on specified responses, analytical logic, settings, and other conditions.
2. The results do not conclusively or objectively determine a User’s personality, abilities, aptitude, psychological condition, health condition, job performance, or future behavior.
3. Users and Organizational Users shall use the results together with dialogue with the relevant person, confirmation of circumstances, and consideration of multiple sources of information. They shall not evaluate, stereotype, discriminate against, or otherwise disadvantage a person solely on the basis of the results.
4. Where results are used in significant decisions, including hiring, dismissal, reassignment, promotion, demotion, compensation, or disciplinary action, the relevant laws, internal rules, fairness, and accountability to the person concerned shall be duly considered. Such decisions shall not be based solely on the Service’s results.
5. The Operator does not guarantee that any particular type, result, or feedback will perfectly reflect every User’s actual circumstances, be suitable for a particular purpose, or produce any specific outcome.

Article 7Organizational Use and Administrator Responsibilities

1. Organizational Users shall establish appropriate rules, to the extent necessary in light of the intended purpose, for the use of the Service within their organizations.
2. Administrators shall manage User registration, access permissions, viewing of results, information sharing, account suspension, and other administrative matters within the scope of their authority and responsibilities.
3. Administrators shall handle Subjects’ personal information and Usage Data only for clearly established purposes and within the scope of lawful authority.
4. Administrators shall endeavor to use results to promote understanding, dialogue, development, and support, and shall not use them in a manner that unjustifiably undermines a person’s dignity or privacy.
5. Organizational Users shall appropriately respond to inquiries from Subjects, requests for correction of results, and consultations concerning the handling of data.
6. Organizational Users shall be responsible for their own decisions regarding purposes of use, internal sharing of results, personnel decisions, and other organizational actions. This does not exempt the Operator from any liability imposed on it by law.

Article 8Prohibited Activities

Users shall not engage in, or attempt to engage in, any of the following activities in connection with the Service:

1. Any activity that violates laws or public order and morals.
2. Criminal activity or activity related to criminal conduct.
3. Any activity that infringes the rights, interests, reputation, creditworthiness, privacy, or other legitimate interests of other Users, Subjects, the Operator, or third parties.
4. Registering or entering false information, another person’s information, or information for which the User lacks proper authorization.
5. Using the Service’s results to unfairly discriminate against, insult, exclude, or otherwise disadvantage any individual.
6. Collecting, sharing, publishing, or reusing an individual’s responses, analysis results, profile, or similar information without the person’s consent or appropriate authority.
7. Unauthorized access to, excessive loading of, interference with, alteration of, or other disruption of the Service’s programs, systems, databases, or operations.
8. Unlawfully exploiting vulnerabilities, bypassing authentication, or obtaining access privileges without authorization.
9. Copying, reproducing, publishing, selling, distributing, modifying, or redistributing the Service’s Content, questions, analytical logic, programs, or similar materials without the Operator’s permission.
10. Unfairly imitating the Operator’s or a third party’s services through use of the Service, or infringing intellectual property or other rights.
11. Using personal information or other data obtained through the Service in violation of applicable law or the original purpose of use.
12. Impersonating the Operator or any third party.
13. Interfering with the operation, maintenance, security, or use of the Service by other Users.
14. Any other activity that the Operator reasonably determines to be inappropriate for the proper operation of the Service.

Article 9Intellectual Property Rights

1. Copyrights, trademarks, and all other intellectual property rights in the Service and its constituent elements—including programs, designs, text, questions, classification systems, analytical logic, charts, images, and learning materials—belong to the Operator or the rightful rights holders.
2. Permission to use the Service under these Terms does not constitute a transfer of intellectual property rights or grant any license beyond that expressly provided in these Terms.
3. Except as permitted by law or with prior permission from the Operator or the rightful rights holder, Users shall not copy, reproduce, publicly transmit, modify, sell, redistribute, or otherwise exploit the Service’s Content.
4. Rights held by Users or rightful rights holders in information entered into the Service by Users and deliverables independently created by Users shall remain with those parties to the extent recognized by law or separate agreement.
5. When sharing or publishing another person’s information, responses, analysis results, or similar materials, Users shall ensure that they have the necessary authority and consent.

Article 10Handling of Personal Information and Usage Data

1. The Operator shall handle personal information obtained in connection with the Service in accordance with applicable laws and the Privacy Policy separately established by the Operator.
2. Users acknowledge that personal information, responses, profiles, assessment results, usage history, and other information may be handled in connection with the Service, and shall review the explanations displayed on relevant screens and the Privacy Policy.
3. The Operator may handle Usage Data to the extent necessary for lawful purposes, including providing the Service, verifying identity, responding to inquiries, maintaining security, performing maintenance, addressing incidents, and improving quality.
4. The Operator shall not provide personal data to third parties except where required by law or where the individual’s consent or another lawful basis exists.
5. Where the Operator entrusts external service providers with operations necessary to provide the Service, it shall select and supervise such providers as required by applicable law.
6. Users shall not use another User’s or Subject’s personal information, responses, analysis results, or similar data beyond the intended purpose, or provide such information to third parties without authorization.
7. Requests for disclosure, correction, suspension of use, deletion, or similar action shall be handled in accordance with applicable law and the Privacy Policy. Such requests may not be fulfilled exactly as requested where there is a legal retention obligation or another legitimate reason.
8. This Article does not replace the Privacy Policy separately published by the Operator.

Article 11Information Security

1. The Operator shall endeavor to implement reasonable and appropriate security measures to address risks such as leakage, loss, damage, and unauthorized access to Usage Data and other information.
2. Users and Administrators shall implement necessary security measures, including appropriate account management, access-permission settings, device protection, and protection of authentication credentials.
3. If the Operator identifies a security issue, it shall take necessary measures, including preventing further harm, investigating the cause, and restoring services.
4. Users acknowledge that risks arising from internet communications, User devices, external services, and other sources cannot be completely eliminated.

Article 12Use of Cookies and Similar Technologies

1. The Service may use cookies and similar technologies to maintain login sessions, improve convenience, understand usage, ensure security, and serve other related purposes.
2. The information collected through such technologies, its purposes of use, and the involvement of third-party services shall be handled in accordance with actual operating practices and the Privacy Policy or other relevant notices.
3. Users may be able to restrict cookies through browser settings. However, doing so may prevent some features of the Service from functioning properly.

Article 13External Services and Third-Party Services

1. The Service may be provided using external services for servers, communications, authentication, analytics, and other functions.
2. Failures, specification changes, discontinuation, or other circumstances affecting external services may affect all or part of the Service.
3. Where external services have their own terms of service, privacy policies, or similar provisions, Users shall review those provisions as well.
4. When Users navigate from the Service to an external website or service, the terms of use and handling of information for that website or service shall be governed by its provider’s rules.

Article 14Changes, Suspension, and Termination of the Service

1. The Operator may change the content, functions, screens, specifications, or other aspects of the Service as necessary for improvement, maintenance, security measures, legal compliance, or other operational reasons.
2. The Operator may temporarily suspend or interrupt all or part of the Service in any of the following circumstances:
   • (1) System maintenance, inspection, or updates;
   • (2) System or communication failures, unauthorized access, or similar incidents;
   • (3) Earthquakes, fires, power outages, infectious diseases, natural disasters, or other force majeure events;
   • (4) Circumstances in which provision becomes difficult due to the suspension or specification changes of external services; or
   • (5) Other circumstances in which suspension or interruption is reasonably considered necessary for operational or technical reasons.
3. If the Operator terminates all or a substantial part of the Service, it shall comply with procedures required by law or contract and endeavor to notify Users within a reasonable scope.
4. Any effects on Users arising from changes, suspension, interruption, or termination shall be handled in accordance with applicable law and individual agreements.

Article 15Restrictions on Use and Suspension or Cancellation of Registration

1. If a User violates these Terms or poses a risk to the safe and proper operation of the Service, the Operator may temporarily suspend use, restrict access, or take other necessary measures without prior notice, except where notice or other procedures are required by law or circumstances.
2. If a violation is serious, is unlikely to be remedied, or provides reasonable grounds for determining that continued use cannot be permitted, the Operator may suspend the account or terminate the usage agreement.
3. In taking measures under the preceding paragraphs, the Operator shall consider their necessity and proportionality.
4. The handling of Usage Data in connection with restrictions on use shall be governed by applicable law, individual agreements, and the Privacy Policy.

Article 16Fees and Payment Terms

1. Fees, payment methods, payment deadlines, usage periods, and other contractual conditions for the Service shall be set out in the pricing information, application screen, individual agreement, or other terms separately provided by the Operator.
2. Users or contracting parties using paid services shall pay the applicable fees in accordance with the agreed conditions.
3. Changes to fees, contract renewals, cancellations, refunds, and other matters shall be governed by applicable law and the contractual conditions separately presented to the User.
4. This Article does not create a payment obligation where the Service is provided free of charge.

Article 17Termination of Use by Users

1. Users may discontinue use of the Service by the method specified by the Operator or the relevant organizational Administrator.
2. The storage, deletion, return, and other handling of data following discontinuation of use, account deletion, or termination of a contract shall be governed by applicable law, individual agreements, and the Privacy Policy.
3. Cancellation of paid contracts, early termination, refunds, and related matters shall be governed by these Terms, the conditions presented at the time of application, and applicable law.

Article 18Disclaimer of Warranties

1. The Operator does not warrant that the Service will meet a User’s particular purpose, achieve expected results, remain continuously available, operate without errors or interruptions, or always provide information that is accurate, complete, and up to date.
2. The Operator does not warrant the completeness of analysis results, feedback, explanations, or other outputs; their suitability to individual circumstances; their validity as scientific or medical diagnoses; or their appropriateness for any particular decision.
3. Users shall consider the Service’s information in light of their own circumstances and, where necessary, use it together with dialogue with the relevant person, additional information, or advice from qualified professionals.

Article 19Damages and Scope of Liability

1. If a User violates these Terms and causes damage to the Operator or a third party, the User shall be responsible in accordance with applicable law.
2. If a User suffers damage in connection with use of, or inability to use, the Service, the Operator shall be liable in accordance with applicable law and to the extent attributable to the Operator.
3. The scope and amount of any damages for which the Operator is liable shall be determined in accordance with applicable law. Any limitation of liability under these Terms shall not apply where the Operator acts intentionally or with gross negligence, or where liability may not legally be limited.
4. Disputes between Users and Organizational Users, or between Organizational Users and Subjects, shall be resolved by the parties concerned. This does not exclude liability arising from the Operator’s own conduct.

Article 20Exclusion of Antisocial Forces

1. Users represent and warrant that they are not organized crime groups, members of such groups, companies affiliated with such groups, corporate extortionists, or other antisocial forces, and that they have no socially reprehensible relationship with such forces.
2. If a User violates the preceding paragraph, the Operator may suspend the User’s access to the Service or terminate the usage agreement as necessary.

Article 21Amendments to These Terms

1. The Operator may amend these Terms in response to changes in law, changes to the Service, operational needs, or other circumstances.
2. When amending these Terms, the Operator shall announce the changes and their effective date by posting them on the Service or through another appropriate method.
3. For changes that materially affect Users’ rights or obligations, the Operator shall provide any notice, notification, consent process, or other procedures required by applicable law.
4. The amended Terms shall apply to use of the Service from their effective date onward.

Article 22Communications and Notices

1. The Operator may communicate with or notify Users by posting information on the Service, sending messages to registered contact details, or using another method the Operator considers appropriate.
2. Users shall submit inquiries, opinions, complaints, and other communications through the contact channel separately designated by the Operator.
3. The Operator shall endeavor to respond to inquiries within a reasonable period, taking into account their content and circumstances.

Article 23Prohibition on Assignment

Users shall not assign, transfer, succeed to, pledge, or otherwise dispose of their status, rights, or obligations under these Terms to any third party without the Operator’s prior consent, except where permitted by law.

Article 24Severability

If any provision of these Terms, or any part thereof, is held invalid or unenforceable under applicable law, the remaining provisions and the remaining parts of the affected provision shall continue in full force and effect.

Article 25Governing Law and Jurisdiction

1. These Terms shall be governed by the laws of Japan with respect to their formation, validity, interpretation, and performance.
2. If a dispute arises between the Operator and a User in connection with the Service, the parties shall engage in good-faith discussions to seek a resolution.
3. If the dispute cannot be resolved through discussion, the court with jurisdiction shall be determined in accordance with applicable law.

Article 26Matters Not Specified in These Terms

Any matters not specified in these Terms, or any questions concerning their interpretation, shall be addressed through good-faith consultation between the Operator and the User, taking into account applicable laws, the purpose of the Service, and the basic principles established by DAISEN.

Operator Information and Contact

Operator: DAISEN
Contact: DAISEN Official Website Contact Form